How AI Is Transforming Insurance & Risk Management: Panos Leledakis on Revolutionizing the Industry

Amber Stitt
Nov 18, 2025
3 min read

Embracing the Future: How Panos Leledakis Inspires Advisors to Harness AI for Growth and Connection

In a rapidly changing world where technology continues to shake up every industry, it's easy to feel overwhelmed—or even left behind. The latest episode of the Pathways with Amber Stitt podcast, featuring a dynamic conversation with Panos Leledakis, serves as the ultimate guide for financial professionals eager to understand and leverage artificial intelligence (AI) in their practices.

The Global Mission for AI in Financial Services

Panos Leledakis isn’t just a tech enthusiast; he’s on a true global mission. As Amber Stitt points out, his journey spans countries and continents, driven by a deep belief in what technology can do for both advisors and clients.

For Panos Leledakis, technology was not just a tool but a lifeline when he started his career under challenging circumstances. Early adoption of digital meeting tools like Skype, even before they became mainstream, allowed him to maximize his reach—conducting more client appointments and running a fully digital practice years ahead of his peers. Fast forward to today, Panos Leledakis is at the forefront of integrating cutting-edge solutions like webinars, virtual reality meetings, and now, AI-driven client services.

Why AI Matters—Now More Than Ever

The acceleration of AI is unmistakable. As Panos Leledakis stresses, this is the fastest and most significant revolution humanity will experience. Yet, with this speed comes hesitation among professionals. Some are excited but unsure of where to start, while others fear being replaced or failing to keep up.

One crucial insight Panos Leledakis shares: clients themselves will soon expect advisors to use AI for enhanced service. "One year from now, if you don’t have your own chatbot to service clients 24/7, you’re going to look like a dinosaur," he says. This isn’t about replacing the human element—it’s about augmenting it, freeing up time for the relationship-building and personalized guidance that sets great advisors apart.

The Power and Promise of New Skills

AI is not here to steal jobs in the way sensational headlines suggest. In fact, as Panos Leledakis points out, while roughly 85 million jobs may be transformed or disappear, about 95 million new roles will emerge—most of which haven’t existed before. The key is pivoting, upskilling, and learning to orchestrate the astonishing array of new tools.

For advisors, this means shifting away from administrative grunt work and toward roles that require creativity, empathy, and strategic thinking—core qualities that no algorithm can replicate.

Ethical and Compliance Considerations

While AI brings incredible opportunities, it also raises fresh challenges around privacy, ethics, and compliance. Panos Leledakis urges professionals to be transparent with clients about how they use AI and to take precautions with sensitive information. He also highlights practical solutions, like using local language models to maintain data privacy—a crucial point for regulated industries like financial services.

The Metaverse, Drones, and Beyond

Not content to stop with chatbots and automation, Panos Leledakis has embraced the metaverse—not just for meetings, but for client engagement and even fitness. VR meetings allow for more creative, interactive client experiences, and, as he jokes, far less worry about your outfit from the waist down.

Continuous Learning and Community

The most powerful takeaway from this episode is the culture of continuous learning. "[I'm] always learning and try to learn more in order to teach more efficiently," Panos Leledakis says. There’s no shortage of free resources (he cleverly calls YouTube the "free university for AI"), but he recommends finding mentors and structured learning paths to accelerate success.

Final Thoughts

The episode underscores a central truth: the future favors those willing to adapt, learn, and lead with both technology and humanity. Whether you’re unsure about AI or already experimenting, it’s never been a better time to take action. As Amber Stitt concludes, "There are so many ways to level up. Let's take action today!"

If you’re ready for more insights on thriving in a tech-powered age, don’t miss this special edition of Pathways with Amber Stitt. And remember—your path forward is just getting started.